Your order may be delayed for the following reasons:

The product has been delayed by our supplier. To be able to offer you very competitive prices, we source our products from a very wide range of suppliers either domestically or internationally. But there are cases of products whose order can get "stuck" in customs or in transit, as a result of which we do not have them in our warehouses when we calculate.

In such a case, we will contact you to ask if you would like us to deliver the order without the specific product or to suggest an alternative.

The product you ordered has already been discontinued and is not available. Among the thousands of products that we display in our online store there are rare cases where their supplier suddenly and without warning announces that they are discontinuing them. In this case we will contact you immediately to give you all the alternatives.

During periods of extreme weather or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.

In case it is impossible to contact you by phone and/or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. the contact information you entered is incorrect.